Consumer Class Action | Recovered Losses after Scam

The seller ran a visually legitimate online storefront, complete with product listings, inventory claims, and promotional discounts.

However, the Consumer Class Action investigation revealed that orders were not being fulfilled at all, and shipping notices were falsified to delay chargebacks.

Customers who requested refunds were met with silence or were blocked on communication platforms.

These patterns helped the Consumer Class Action team demonstrate intentional deceit rather than simple logistical delays.

After reviewing the evidence gathered during the Consumer Class Action, prosecutors determined that the retailer had engaged in conduct consistent with Scheme to Defraud and felony larceny.

The owner was arrested, indicted, and held in custody due to the scale of the losses and the risk of continued fraud.

The Consumer Class Action narrative, demonstrating dozens of identical victim experiences, strengthened the prosecution’s case and made it clear the conduct was systematic, not accidental.

In parallel, we filed a civil Consumer Class Action seeking compensatory damages.

Because the retailer had no operating business assets left, we traced ownership records and identified real property belonging to the defendant.

The court granted judgment in favor of all 84 plaintiffs, allowing our firm to commence execution proceedings.

Through a forced sale (foreclosure/auction), the Consumer Class Action successfully recovered a significant portion of the victims’ losses.

One of the hurdles in any Consumer Class Action is proving that claims share common legal and factual issues.

Here, the non-delivery pattern was nearly identical for all 84 consumers orders placed, payments processed, no merchandise delivered.

This consistency enabled the Consumer Class Action team to argue that the retailer made material misrepresentations designed to induce purchases, a violation of New York’s consumer-protection statutes.

Each class member’s damages corresponded to the exact purchase price paid, plus statutory interest where applicable.

The challenge was not establishing liability but locating assets capable of satisfying a judgment.

Our Consumer Class Action team performed property searches, lien checks, and asset tracing, ultimately identifying real estate owned by the defendant.

This property later became the subject of the enforcement action that allowed victims to recover meaningful compensation.

Had each victim filed an individual small claim, the retailer likely would have ignored the suits or bankrupted the operation before judgments could be collected.

A Consumer Class Action allows victims to share costs, consolidate evidence, and present a unified case that law enforcement and courts take seriously.

The coordinated approach also increases recovery potential because larger claims justify aggressive asset enforcement.

Victims should preserve order confirmations, payment records, email exchanges, and screenshots.

An early consultation with a Consumer Class Action attorney helps determine whether the conduct rises to fraud, breach of contract, deceptive trade practices, or all of the above.

Importantly, a Consumer Class Action creates collective leverage, enabling both prosecution and civil enforcement outcomes that are seldom achievable through individual claims.

If you or your organization is considering a Consumer Class Action in New York due to mass non-delivery, online fraud, or marketplace deception, SJKP can assist with case evaluation, evidence organization, and strategic litigation.

Our firm manages criminal referrals, civil filing, and judgment enforcement to maximize restitution for victims.

Contact us to explore whether a Consumer Class Action is the right avenue for your situation.