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Coupang Class Action Lawsuit: Governance Failure, Data Breach Losses, and Recovery Options

SJKP LLP has filed a consumer class action lawsuit in the United States District Court for the Eastern District of New York arising from the 2025 Coupang data breach.

This page provides information about what happened, who may be affected, and what the litigation seeks to achieve.


Overview of the Litigation

Multinational data privacy litigation is increasing as global digital platforms manage vast amounts of personal information across jurisdictions. The lawsuit filed by SJKP LLP alleges that Coupang failed to adequately safeguard consumer data, resulting in the exposure of sensitive personal information. The litigation proceeds alongside regulatory inquiries in South Korea and related proceedings in the United States.

Keywords: Coupang data breach lawsuit, Coupang class action, Coupang privacy litigation, data breach attorneys, consumer data exposure.

What Happened?

Case Summary

In late 2025, Coupang disclosed a significant cybersecurity incident involving unauthorized access to customer information.

Public reporting and regulatory inquiries suggest the breach may have involved improper access controls, including access retained by a former employee.


Reported data exposed may include:

  • name
  • phone number
  • email address
  • delivery address
  • order and purchase history
  • sensitive payment details (credit card, debit, etc..)

 

Financial account numbers and payment card data have not been publicly reported as exposed.

Investigations remain ongoing.

Who Is Affected?

The breach is reported to affect tens of millions of users worldwide.

You may be affected if you:

  • created a Coupang account
  • placed orders on Coupang
  • stored delivery or contact information
  • used Coupang services during the relevant time period

Potential Secondary Damages

Exposure of personal data may increase the risk of:

  • phishing or scam communications
  • social engineering attempts
  • identity-related fraud
  • misuse of personal information

What This Lawsuit Seeks?

The lawsuit seeks relief on behalf of affected consumers, including:

Accountability & Compensation

damages for losses and harms resulting from the breach

compensation for time and expenses related to risk mitigation

Improved Consumer Protection

strengthened data security safeguards

independent cybersecurity review and monitoring

enhanced transparency regarding data protection practices

Preventative Safeguards

improved access control and employee offboarding procedures

enhanced incident detection and response systems

strengthened consumer notification protocols

Current Status of Litigation

FiledJurisdictionStatusNext Steps

February 2026
(EDNY)

U.S. District Court
(Eastern District of New York)

ACTIVE LITIGATION

Certification

  • Defendants respond to the complaint
  • Motion practice may follow
  • Court scheduling and case management
  • Discovery process

Late 2025

• Coupang discloses data security incident

• Government and regulatory inquiries begin

January 2026
• South Korean authorities continue investigation
February 2026
• Consumer class action filed in U.S. Federal court You Are Here

 

Faq

This lawsuit concerns the exposure of customer data following a cybersecurity incident affecting Coupang’s platform.

Reported data may include contact information and order history. Payment card data has not been publicly reported as compromised.

If you had a Coupang account or used the platform during the relevant period, your information may have been involved.

Consider:

  • monitoring financial accounts
  • reviewing credit reports
  • being cautious of unexpected communications
  • enabling multi-factor authentication where available


 

Yes. Regulatory inquiries and litigation proceedings remain ongoing.

A class action allows individuals with similar claims to pursue relief collectively in one legal proceeding.

Compensation, if any, depends on the outcome of the court decisions.

Data breach cases may take months or years depending on court decision and settlement processes.

11 Feb, 2026


This webpage is provided for informational purposes only and does not constitute legal advice. Viewing this page does not create an attorney-client relationship. No attorney-client relationship is formed unless and until a written engagement agreement is executed. Individuals seeking legal advice should consult with qualified counsel regarding their specific circumstances.
Certain informational content on this website may utilize technology-assisted drafting tools and is subject to attorney review.

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