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Remedies for Failure to Safeguard Personal Data

Author : Donghoo Sohn, Esq.



When companies fail to implement adequate security measures to protect customer information, individuals may suffer significant harm. Failure to safeguard personal data represents a serious breach of legal duty that can expose victims to identity theft, financial fraud, and emotional distress. New York law recognizes multiple causes of action against organizations and their executives who negligently or intentionally compromise personal information security. This guide explains the legal framework, your rights as a victim, and the remedies available through litigation.

Contents


1. Failure to Safeguard Personal Data in New York: Understanding Legal Obligations


Companies operating in New York have a fundamental duty to maintain reasonable security systems and protocols to protect consumer personal information. This obligation arises from common law principles of negligence, federal consumer protection statutes including Section 5 of the Federal Trade Commission Act, and New York General Business Law Section 349, which prohibits deceptive acts or practices against consumers. When a company's failure to safeguard personal data results in a data breach, affected individuals may pursue claims for negligence, breach of implied contract, unjust enrichment, and violation of consumer protection laws.



Legal Duties and Standards


Organizations must establish and maintain security infrastructure that meets industry standards for protecting sensitive financial and personal information. The failure to safeguard personal data through inadequate encryption, insufficient access controls, or delayed breach detection constitutes negligence under New York law. Additionally, companies that represent to customers that their security systems are adequate while operating substandard protocols may be held liable for deceptive practices under New York General Business Law Section 349.



Corporate Leadership Accountability


Executive officers and company leadership may face personal liability when they exercise direct control over data security decisions and budgets. Under federal law, when a company's wrongful conduct results from an officer's direct involvement, approval, acquiescence, or gross mismanagement, that officer may be held personally liable in addition to the company itself. This means that failure to safeguard personal data at the corporate level can expose individual decision-makers to legal consequences and personal damages.



2. Failure to Safeguard Personal Data in New York: Types of Legal Claims


Victims of data breaches resulting from failure to safeguard personal data can pursue multiple legal theories. These claims provide different avenues for recovery and serve distinct purposes in holding companies accountable. The following table outlines the primary causes of action available to injured parties.

Cause of ActionLegal BasisKey Elements
NegligenceCommon law duty to safeguard customer informationDuty owed, breach, causation, damages
Negligence Per SeViolation of federal and state privacy lawsStatutory violation, causation, injury
Breach of Implied ContractImplied promise of reasonable security in exchange for personal dataContract formation, breach, damages
Unjust EnrichmentCompany benefited from reduced security costsEnrichment, detriment, inequity
Violation of N.Y. GBL § 349Deceptive practices regarding security representationsDeceptive act, consumer injury, reliance


Remedies and Relief Available


Plaintiffs in failure to safeguard personal data cases seek multiple forms of relief beyond monetary compensation. Declaratory relief asks the court to formally declare that defendants' conduct violated consumer protection and data privacy obligations, establishing a legal benchmark for similar incidents. Injunctive relief compels companies to implement best-in-class security systems and prevent future breaches. Monetary damages compensate victims for actual losses, statutory damages, identity theft monitoring services, and emotional distress caused by the security failure.



3. Failure to Safeguard Personal Data in New York: Class Action Litigation


When failure to safeguard personal data affects numerous individuals, class action litigation provides an efficient mechanism for victims to seek collective justice. A lead plaintiff represents all similarly situated class members in pursuing claims against the defendant company and its executives. Class actions addressing data breaches typically seek injunctive relief requiring enhanced security measures, extended monitoring services for vulnerable populations, such as minors and seniors, and substantial monetary recovery for all affected parties. Related practice areas including data breach litigation and data centers security standards inform the development of class action strategies.



Class Member Definition and Subclasses


Class members include all individuals whose personal information was compromised due to the company's failure to safeguard personal data. Subclasses may be established for distinct groups, such as domestic residents and foreign nationals, or individuals in particular geographic regions. Each subclass may have different legal claims or remedies depending on applicable state or federal laws governing their jurisdiction. The scope of the class is determined during certification proceedings, where the court evaluates whether common questions of law or fact predominate over individual issues.



Equitable and Injunctive Relief in Data Cases


Beyond monetary damages, class action plaintiffs seek equitable remedies to address systemic failures. These remedies include court orders requiring companies to implement independent security audits, establish comprehensive data protection policies, provide credit monitoring and identity theft protection services to all class members for extended periods, and create transparent governance structures for data security decisions. Such injunctive relief aims to prevent recurrence of similar breaches and protect consumers going forward.



4. Failure to Safeguard Personal Data in New York: Steps to Protect Your Rights


If you believe you are a victim of failure to safeguard personal data, prompt action is essential to preserve your legal rights and remedies. First, document the breach notification you received from the company, including the date, scope of compromised information, and any offered remedies, such as monitoring services. Second, gather evidence of any financial losses, fraudulent charges, identity theft attempts, or emotional harm resulting from the security failure. Third, consult with an experienced attorney who can evaluate your claims and advise you regarding participation in class action litigation or individual lawsuits.

  • Preserve all breach notification communications and related documents
  • Monitor credit reports and financial accounts for suspicious activity
  • Report identity theft to the Federal Trade Commission if it occurs
  • Document any expenses related to identity theft protection or credit monitoring
  • Maintain records of time spent addressing the breach consequences
  • Contact an attorney to evaluate your legal options and potential claims

Failure to safeguard personal data represents a serious violation of corporate responsibility that causes measurable harm to victims. New York law provides multiple avenues for recovery through negligence claims, statutory violations, breach of contract theories, and unjust enrichment actions. Class action litigation enables affected individuals to pursue collective justice and compel systemic changes in corporate data security practices. If you have been harmed by a company's failure to safeguard personal data, consult with a qualified attorney to understand your rights and explore available remedies.


09 Feb, 2026


The information provided in this article is for general informational purposes only and does not constitute legal advice. Reading or relying on the contents of this article does not create an attorney-client relationship with our firm. For advice regarding your specific situation, please consult a qualified attorney licensed in your jurisdiction.
Certain informational content on this website may utilize technology-assisted drafting tools and is subject to attorney review.

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